Terms and Conditions

1. Agreement to Terms

By accessing or using the website kangarooislandunpacked.com (the "Site"), downloading any free resources, or purchasing any products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this Site or purchase our products.

These Terms and Conditions apply to all visitors, subscribers, and customers of Kangaroo Island Unpacked ("we", "us", or "our").

2. Products and Digital Downloads

Kangaroo Island Unpacked sells digital products including but not limited to travel guides, cheat sheets, and planning bundles in PDF format (collectively "Products").

Instant delivery: Upon successful payment, your Product will be delivered to the email address provided at checkout. Delivery is typically immediate but may take up to 24 hours in exceptional circumstances.

Format: All Products are delivered as PDF files. It is your responsibility to ensure you have the necessary software to open and view PDF files.

Accuracy: While we make every effort to ensure the information in our Products is accurate and up to date at the time of publication, travel information — including prices, opening hours, availability, and conditions — can change. We recommend verifying critical details directly with relevant operators before your trip.

3. Pricing and Payment

All prices are listed in Australian Dollars (AUD) unless otherwise stated. Prices are inclusive of any applicable taxes where required by law.

Payment is processed securely through our payment provider. We do not store your credit card details. By completing a purchase, you confirm that you are authorised to use the payment method provided.

We reserve the right to change our prices at any time. Price changes will not affect orders already placed and paid for.

4. Refund Policy

Due to the digital nature of our Products, we generally do not offer refunds once a Product has been downloaded or accessed. However, we want you to be completely satisfied with your purchase.

If you are not happy with your purchase for any reason, please contact us at hello@kangarooislandunpacked.com within 14 days of purchase and we will assess your request on a case-by-case basis. We are committed to resolving any genuine concerns fairly.

Refunds will not be issued where:

• The request is made more than 14 days after the date of purchase
• The Product has been shared with third parties in breach of these Terms
• The dissatisfaction is based on personal preference rather than a fault with the Product

5. Copyright and Intellectual Property

All content on this Site and within our Products — including but not limited to text, images, graphics, layout, design, itineraries, guides, cheat sheets, and planning materials — is the original work of Kangaroo Island Unpacked and is protected by Australian and international copyright law.

© 2026 Kangaroo Island Unpacked. All rights reserved.

You are granted a personal, non-exclusive, non-transferable licence to use our Products for your own personal, non-commercial purposes only. This means you may:

• Download and save the Product to your personal devices
• Print a copy for your own personal use
• Reference the content for your own travel planning

You may not:

• Copy, reproduce, or duplicate the Product in whole or in part
• Share, distribute, or forward the Product to third parties
• Sell, resell, sublicense, or otherwise commercially exploit the Product
• Upload the Product to any file-sharing platform, website, or social media
• Modify, adapt, or create derivative works based on the Product
• Remove or alter any copyright notices, watermarks, or branding
• Use the content to create competing products or services

Any unauthorised use of our intellectual property will constitute a breach of these Terms and may result in legal action. We reserve the right to pursue all remedies available under Australian and international copyright law.

6. Free Downloads and Email List

By downloading any free resource from this Site, you agree to be added to our email list and to receive a series of follow-up emails containing travel tips and information about our products.

You may unsubscribe from our email list at any time by clicking the unsubscribe link in any email we send. We will never sell, rent, or share your personal information with third parties without your consent.

Our email marketing is conducted in accordance with the Australian Spam Act 2003 and applicable privacy legislation.

7. Privacy Policy

We collect personal information including your name and email address when you download a free resource or make a purchase. This information is used solely to deliver your Products and to send you relevant communications.

We do not sell, rent, or disclose your personal information to third parties except where required by law or where necessary to process your payment (e.g. our payment processor).

We handle your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

You have the right to request access to, correction of, or deletion of your personal information at any time by contacting us at hello@kangarooislandunpacked.com.

8. Disclaimer of Warranties

Our Products are provided for informational and travel planning purposes only. While we take great care to ensure the accuracy of the information provided, we make no warranties or representations — express or implied — regarding:

• The completeness, accuracy, or currency of any information in our Products
• The suitability of any recommended activity, destination, or operator for your specific circumstances
• The availability or quality of any third-party service, attraction, or business mentioned

Travel involves inherent risks. You are responsible for assessing the suitability of any activity or destination for your own health, fitness, and circumstances. Always follow the advice of local authorities and operators.

9. Limitation of Liability

To the maximum extent permitted by Australian law, Kangaroo Island Unpacked will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our Site or Products, including but not limited to:

• Loss or damage arising from reliance on information in our Products
• Any injury, loss, or damage sustained during travel
• Any failure or delay in delivery of digital Products
• Any unauthorised access to your personal information

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you may have under the Australian Consumer Law that cannot be excluded by agreement.

10. Third-Party Links and References

Our Site and Products may contain references to or links to third-party websites, businesses, operators, and services. These references are provided for your convenience and information only.

We do not endorse, control, or take responsibility for the content, products, services, or practices of any third party. You access any third-party website or service at your own risk.

Prices, availability, and details of third-party products and services are subject to change without notice. Always confirm details directly with the relevant operator.

11. Affiliate Disclosure

From time to time, links or recommendations in our content may be affiliate links, meaning we may earn a small commission if you make a purchase through that link at no additional cost to you. We only recommend products and services we genuinely believe in and that are relevant to our audience.

Any affiliate relationship will be clearly disclosed where required by law.

12. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to this page. The date at the top of this page indicates when these Terms were last updated.

Your continued use of our Site or Products following any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of South Australia, Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of South Australia.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.